Privacy Policy

This policy explains what information this website collects, how it is used and the choices you have.

On this page

1. Who we are
2. Information we collect
3. Contact form
4. Cookies
5. Analytics
6. Third-party services
7. How we use information
8. Marketing communications
9. Data retention
10. Data security
11. Your rights and choices
12. US privacy considerations
13. International visitors
14. Children
15. Changes and contact

1. Who we are

This website is operated by [Legal company name] (“Scaleup Mate”, “we”, “us”), [Registered business address]. For privacy questions, contact privacy@[your-domain].

2. Information we collect

• Information you give us: when you use our contact form, your name, email, phone number (optional), company (optional), the service you are interested in and your message.
• Technical information: our hosting provider and security tools may record standard server logs, such as IP address, browser type, pages requested and time of request, to operate and secure the site. [Confirm with your host and security plugin]
• Client engagement information: if you become a client, information needed to deliver services, as set out in our agreement with you.

3. Contact form

When you send the contact form, your message is emailed to our team so we can reply. [If you use Elementor Pro forms: submissions are also stored in this website’s database under Elementor > Submissions. State how long you keep them, or turn storage off.] [If you connect a CRM or email marketing tool, name it here.] The form includes a hidden anti-spam field and does not set cookies.

4. Cookies

This website does not set cookies for ordinary visitors by default. WordPress sets cookies only for people who log in to manage the site. See our Cookie Policy. If we add analytics or marketing tools, we will update this policy and, where required, ask for your consent first.

5. Analytics

No analytics are currently installed. [If you add analytics, e.g. Google Analytics 4 or Google Tag Manager, describe what is collected, retention settings and the consent mechanism here.]

6. Third-party services

• Hosting: [hosting provider].
• Email delivery: [email or SMTP provider used to send form notifications].
• Fonts: our fonts are hosted on this website, so loading a page does not send your data to a font provider.

Each provider processes data under its own terms and privacy policy.

7. How we use information

• To respond to enquiries and provide requested information.
• To prepare proposals and deliver services to clients.
• To operate, secure and improve the website.
• To meet legal obligations.

We do not sell personal information.

8. Marketing communications

We do not add you to marketing emails because you sent a form. If we offer a newsletter, it will be opt-in and every email will include a way to unsubscribe.

9. Data retention

We keep enquiry information for [retention period, e.g. 24 months] after our last contact unless you become a client, in which case records are kept as described in our agreements.

10. Data security

We take reasonable measures to protect information, including keeping the website, plugins and accounts up to date and limiting access. No method of transmission or storage is completely secure.

11. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your personal information, or to object to or limit certain processing. To make a request, email privacy@[your-domain]. We will verify your request and respond within the time required by applicable law.

12. US privacy considerations

Some US states give residents specific privacy rights. We do not sell personal information or share it for cross-context behavioral advertising. [Counsel to confirm which state laws apply to your business and add any required disclosures.]

13. International visitors

This website is operated from [country], and your information may be processed in other countries. [Counsel to describe transfer safeguards if you serve visitors in the EU, UK or other regions with transfer rules.]

14. Children

This website is intended for businesses and is not directed to children. We do not knowingly collect information from children.

15. Changes and contact

We will post changes on this page with a new “last updated” date. Questions: privacy@[your-domain].